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How can businesses use AI-driven chatbots and virtual assistants to enhance customer support, provide instant responses, and improve the overall customer experience in the technology and software industry, and what use cases can benefit most from AI-powered customer service?

Using AI-driven chatbots and virtual assistants can benefit businesses in the technology and software industry by providing instant responses and support to customers. Use cases include technical support, software troubleshooting, and answering product inquiries. Businesses should implement chatbots with clear responses and escalate to human support when necessary. AI-driven customer service can improve efficiency, reduce wait times, and provide 24/7 support.

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